Terms & Conditions
All Terms and Conditions are outlined below. By making a payment for a tour with GLORIOUS CAPE TOURS, you acknowledge your acceptance of these terms. While we strive to maintain consistent terms, please note that they may be subject to change without prior notice.
Package prices included on the www.gloriouscapetours.co.za website are per person, include discounts, and are subject to availability and rate of exchange changes. The offers above are a guide only and may vary depending on the departure date. Visas may be necessary and insurance is essential. Glorious Cape Tours and Tour Operator terms and conditions apply and may be found below.
If you have any questions, please contact us!
Offers can be removed at any time
Quote Terms & Conditions:
It is always best to book as early as possible as all prices quoted are subject to availability and rate of exchange at the time of booking.
All quoted prices for packages include Glorious Cape Tours’ Standard Transaction fees as well as any administration fees. Please note: Cheque payments are not accepted.
PASSPORTS – Please ensure that you are in possession of a passport valid for a minimum of 6 months after your return date to your country.
VISAS – Please ensure all the necessary visa requirements have been met for all countries visited or transited during your travel.
TRAVEL INSURANCE – Travel Insurance is essential to protect you from cancellation, medical and personal expenses or loss. We do not offer travel insurance. We highly recommend purchasing insurance for all persons travelling before booking your trip.
Booking Terms & Conditions:
Glorious Cape Tours acts at all times as an agent, sub-agent or broker for various principals and other parties, interalia; tour operators, airlines, shipping companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services. We act on behalf of these principals and are not responsible for acts of error or omission made by them or their agents.
FOREX – While most tour stops can accept FOREX, Glorious Cape Tours recommends obtaining some local currency for gratuities or informal markets. Alternate methods of payment are MasterCard/Visa
CONDITIONS OF BUSINESS
Glorious Cape Tours acts at all times as an agent, sub agent or broker for various principals and other 3rd party suppliers inter alia; tour operators, cruise companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services. We act on behalf of these principles and 3rd party suppliers and are not responsible for acts of error or omission made by them or their agents.
COVID 19 PANDEMIC DISCLAIMER
The COVID-19 pandemic has presented many challenges in the travel industry with travel arrangements being inconvenienced or affected by airline cancellations and changes to their schedules, including but not limited to, restrictions placed on travel by the governments of many countries and adherence to specific country regulations.
By booking a tour on our website, you are accepting these conditions and release Glorious Cape Tours from any responsibility with regards to the below:
Health and Other Hazards: You agree that it is your personal decision to travel, and you are doing so with the full knowledge of current travel recommendations and travel restrictions with regards to the risk associated with COVID-19. Glorious Cape Tours assumes no responsibility in this regard and shall not be liable for any unsafe conditions or health hazards including pandemics or other illnesses in any manner whatsoever. You must review the latest health information provided by the World Health Organization before embarking on your journey to ensure that you have all the specific information relating to your specific trip.
Rules of Travel Suppliers and Governments: Glorious Cape Tours shall not accept any responsibility for Covid-19-related requirements that are imposed by travel suppliers, airlines or governments, such as health affidavit forms, health screenings prior to departure or on arrival and/or Covid-19 tests. For the latest information you are required to check with the airline you have booked with, as well as government websites of the countries you are travelling to and through. For specific information on the specific requirements on or at hotels, cruises, coach tours and other travel products and country-specific, information, you are required to check the specific websites for information on their specific health protocols
Changes and/or cancellations of service: Any bookings made for travel may still be affected by unexpected changes by the respective airline, supplier and/or policies of the Governments of the countries in your journey. Glorious Cape Tours shall not be held liable for costs incurred, should that information require changes to your booking.
Refund fees: Glorious Cape Tours will however assist you to the best of its ability with obtaining any refunds which may be due or re-booking trips where applicable. Tours booked through Glorious Cape Tours which are cancelled 24 hours before the start date will be refunded in full.
Financial Conditions of Travel Suppliers: Glorious Cape Tours acts at all times as an agent, sub-agent or broker for various principals and other 3rd party suppliers inter alia; tour operators, airlines, cruise companies, car hire and touring firms, other providers of tours, transport, sea or land arrangements. Glorious Cape Tours has no special knowledge of every supplier’s individual financial situation and cannot accept any liability for a supplier which may in future default, or for recommending future travel credits with suppliers which may go out of business by the time the client wishes to use the credits.
Travel Insurance: For your protection, Glorious Cape Tours strongly recommends that you purchase adequate travel insurance to cover you and your group in the event of cancellation under all these circumstances and for any medical expenses. Please note that not all Travel insurance policies protect against cancellation due to pandemics and/or supplier defaults so you must read the policy wording and levels of cover offered very carefully before selecting your policy.
RELEASE: You hereby expressly assume all of the risks and dangers covered in paragraphs above, and you hereby expressly agree to release, discharge and hold us, employees, officers, directors, associates, and affiliated companies, harmless against any and all liability, actions, causes of actions, suits, claims and demands of any and every kind and nature whatsoever which you now have or which may hereafter arise out of or in connection with these risks and dangers.
Payment Of Your Booking
Full payment is required 72 hours prior to departure OR at the time of booking whichever is earliest and depending on the requirements of the 3rd party suppliers used.
Glorious Cape Tours accepts payment via the following methods:
- PayPal
- Credit or debit cards
- Bank Transfer
Please use your reference number when making a payment.
Glorious Cape Tours banking details:
Glorious Cape Tours banking details:
Glorious Cape Tours (Pty) Ltd
First National Bank
Branch Code: 250655
Swift Code: FIRNZAJJ
Account Number: 62840365177
Glorious Cape Tours will never send you bank details on a separate document other than this travel itinerary. Should you be concerned these details have been tampered with kindly confirm this information by calling Glorious Cape Tours Central Services on +27767845870
Bank transfers can take up to 48 hours to reflect. Bookings cannot be processed until the funds have cleared in our account.
Please use your reference number when making a payment to info@gloriouscapetours.co.za
CHECK ALL YOUR DOCUMENTATION
When you receive your travel documents, vouchers or tickets, please check that they match what is on your Glorious Cape Tours Itinerary. Please contact your travel consultant before you depart if there are any discrepancies.
Important Notes
Declare Your Goods On Departure
We recommend that you register your personal goods prior to departure from SA. Traveler Card TC01 can be completed and stamped by SARS at the Customs desk at the airport before you depart on your trip. Registering your goods is not compulsory, however, should you not register your valuables or be able to prove that they were yours before departing SA, you may be liable for import duties or a fine. Please refer to www.sars.gov.za for further information
Cancellation And Amendments
Glorious Cape Tours may charge cancellation fees if the booking is not cancelled 24 hours before the start of the tour. Glorious Cape Tours’ Service charges are always non-refundable in the event of cancellation for any reason.
Emergency Contact
In case of an after-hours emergency, please contact Leticia at +27 76 784 5870
Check-In Times
Glorious Cape Tours recommends a check-in time of 4 hours prior to departure for international flights and 2 hours check-in time for South African domestic flights. These are a guide only and may vary at any time due to security and other factors at the airport.
Schedule Changes By The Airline
Any schedule or routing changes made by the airline are out of Glorious Cape Tours’ control and we, therefore, cannot be held responsible for these changes made by the airline. We will assist and advise on the options available should your booking be affected by airline changes.
Passport/Id Requirements:
Please ensure when travelling domestically within South Africa that you have a form of identification – either your valid Passport, ID Book or Driver’s license.
Children that are too young for an ID book must travel with their birth certificate or their passport as proof of their identification.
Need help?
Contact us at {email} for questions related to refunds and returns.
